Cancellation Policy

Last updated: April 2026

1. Hotel Bookings

30+ days before check-inFull refund minus ₹500 processing fee
15–29 days before check-in75% refund
7–14 days before check-in50% refund
Less than 7 daysNo refund (one-time reschedule allowed)

2. Holiday Packages

45+ days before departureFull refund minus ₹1,000/person
30–44 days before departure70% refund
15–29 days before departure50% refund
Less than 15 daysNo refund

3. Ferry Tickets

72+ hours before departureFull refund minus operator charges (10–15%)
24–72 hours before departure50% refund
Less than 24 hoursNo refund
Operator-initiated cancellationsFull refund or free rescheduling

Refund Processing

Approved refunds are processed within 7–10 business days to the original payment method. UPI and wallet refunds may reflect sooner (2–3 business days).

Non-Refundable Items

  • • Travel insurance premiums once issued
  • • Visa or permit processing fees
  • • Services already availed

Force Majeure

In case of natural disasters, government restrictions, or pandemic-related disruptions, we offer full credit for future travel valid for 12 months from the original travel date.

To cancel a booking, log in to your account → My Bookings → Cancel, or email info@onlinevacations.in with your booking reference.